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RUOK Provider
Rock Island County Sheriff's Office
Database Systems Corp. (DSC) is a leading provider of call center technology including call reassurance phone systems and service.
DSC provides services and systems that automatically call households checking on residents to ensure they are OK. This service can re-dial the number several times and if there is no response, a message can be provided to family members or a monitoring center informing them that a resident is not responding to this call.
Contact DSC to learn more about our telephone reassurance services and phone systems.
Rock Island County Sheriff's Office
The following organization provides a Call Reassurance (CARE) program from Database Systems Corp. for its community and residents. The information provided on this page came from the website of this provider.
To obtain current information about this provider, please visit the website listed below.
The Rock Island County Sheriff's Office was a prior user of the RUOK® system from Northland Innovation Corp. (both the original DOS version and its upgraded Windows version). Rock Island opted to replace this system with the more modern and functional Care (Call Reassurance) phone system. Citizens can be called daily free of charge to ensure their well-being.
For a comparison with our CARE system, please visit our RUOK® vs CARE web page.
Organization: Rock Island County Sheriff's Office, Rock Island, Illinois
Type Of Service: FREE - Automated Telephone Reassurance Program
Website: www.co.rock-island.il.us
Telephone: (309) 558-3900
Additional Information
Rock Island County board members approved funding Tuesday for an automated calling system that will check on the welfare of elderly people signed up for the service.
The system will be a county-wide 24-hour automated system that will call participating seniors to check their welfare and assure their safety.
Sheriff Huff said the system is completely voluntary and there are no fees to pay.
“We will call them at whatever level of comfort they want,” he said of the seniors who sign up for the program. “If they have no one to check on them we may recommend a daily call. If they have home health care Monday through Friday we may recommend only a weekend call.
They will choose the day or how many days we are to call and at what time or times,” he said. “We will have acquired enough information about them, names of their friends, family members, their doctor and medications, that we’ll have enough data to do a follow up if necessary that includes sending a deputy to their home.”
Police or fire departments can be primary or backup responders. And it can connect volunteers, family or friends for non-emergency conversations.
Messages can also include a reminder to take medication.
The Rock Island County system will be run through the Sheriff’s Department.
The Sheriff’s Department is taking pre-registration applications for the program. Contact the department’s elderly services officers, Deputy Frank Weikert or Deputy Jennifer Bebber, at 309-558-3900 for information.
Rock Island County CARE Program
CARE - a simple and effective program to protect seniors
- 1. A senior signs up for the program.
- 2. Every day, a phone call is made to the senior's house at a requested time. If the phone is unanswered after 2 attempts, the police are dispatched.
- 3. CARE costs next to nothing and is proven effective in protecting seniors.
The Rock Island County Sheriff's Office uses the CARE (Call Reassurance) phone system from Database Systems Corp. to provide its senior citizens with a phone reassurance service. Citizens can be called daily free of charge to ensure their well-being.
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