Telephone Reassurance Rock Island County Sheriff's Office
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CARE Provider
Rock Island County Sheriff's Office

Database Systems Corp. (DSC) is a leading provider of call center technology including call reassurance phone systems and service. DSC provides services and systems that automatically call households checking on residents to ensure they are OK. This service can re-dial the number several times and if there is no response, a message can be provided to family members or a monitoring center informing them that a resident is not responding to this call.

Contact DSC to learn more about our telephone reassurance services and phone systems.

Rock Island County Sheriff's Office

The following organization provides a Call Reassurance (CARE) program from Database Systems Corp. for its community and residents. The information provided on this page came from the website of this provider. To obtain current information about this provider, please visit the website listed below.

The Rock Island County Sheriff's Office was a prior user of the RUOK® system from Northland Innovation Corp. (both the original DOS version and its upgraded Windows version). Rock Island opted to replace this system with the more modern and functional Care (Call Reassurance) phone system. Citizens can be called daily free of charge to ensure their well-being.

For a comparison with our CARE system, please visit our RUOK® vs CARE web page.

Telephone Reassurance Provider
    Organization: Rock Island County Sheriff's Office, Rock Island, Illinois

    Type Of Service: FREE - Automated Telephone Reassurance Program


    Telephone: (309) 558-3900

Additional Information

Rock Island County board members approved funding Tuesday for an automated calling system that will check on the welfare of elderly people signed up for the service.

The system will be a county-wide 24-hour automated system that will call participating seniors to check their welfare and assure their safety.

Sheriff Huff said the system is completely voluntary and there are no fees to pay.

“We will call them at whatever level of comfort they want,” he said of the seniors who sign up for the program. “If they have no one to check on them we may recommend a daily call. If they have home health care Monday through Friday we may recommend only a weekend call. They will choose the day or how many days we are to call and at what time or times,” he said. “We will have acquired enough information about them, names of their friends, family members, their doctor and medications, that we’ll have enough data to do a follow up if necessary that includes sending a deputy to their home.”

Police or fire departments can be primary or backup responders. And it can connect volunteers, family or friends for non-emergency conversations.

Messages can also include a reminder to take medication.

The Rock Island County system will be run through the Sheriff’s Department.

The Sheriff’s Department is taking pre-registration applications for the program. Contact the department’s elderly services officers, Deputy Frank Weikert or Deputy Jennifer Bebber, at 309-558-3900 for information.

Rock Island County CARE Program

CARE - a simple and effective program to protect seniors

  • 1. A senior signs up for the program.
  • 2. Every day, a phone call is made to the senior's house at a requested time. If the phone is unanswered after 2 attempts, the police are dispatched.
  • 3. CARE costs next to nothing and is proven effective in protecting seniors.

The Rock Island County Sheriff's Office uses the CARE (Call Reassurance) phone system from Database Systems Corp. to provide its senior citizens with a phone reassurance service. Citizens can be called daily free of charge to ensure their well-being.

Medication Reminders

Medication Reminder Systems Database Systems Corp. (DSC) provides community calling programs such as telephone reassurance phone systems that contact homebound residents to ensure their well-being.

CARE (Call Reassurance) systems can also be used to checkin on latchkey children when they are alone at home after school.

CARE can do more than check on the well-being of residents. This advanced calling technology can deliver phone messages such as medication reminders to seniors and homebound patients. A recorded message can be delivered to either answering machines or to individuals reminding them to take their prescription medicines.

Call reminders can be customized for each senior including special instructions such as medication dosage and times to take them.

Contact DSC to learn more about our CARE phone systems that include latchkey kids calling services and medication reminders for senior citizens.

"Are You OK?"® and RUOK® are registered names of Bruce L Johnson (Individual). For a comparison with our CARE system, please visit our RUOK® vs CARE web page.