ruok® replacement telephone reassurance
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RUOK® Replacement System - CARE® (Call Reassurance®)

Care Phone Service Database Systems Corp. (DSC) is a leading provider of automated phone systems and software for several decades. This technology includes computer telephony software solutions and phone systems. DSC has developed and markets a telephone reassurance program called CARE. This modern program checks on the well-being of seniors and home alone residents.

In the late 1980's, a company called Northland Innovation developed a DOS based program called RUOK® that used a PC and modem to make telephone reassurance calls. This program has now become obsolete and unsupported. CARE was designed and developed in 2005 by DSC to replace these obsolete systems, but with the added benefit that CARE now provides features that make it far superior than its original counterpart.

Note: Northland has subsequently attempted to convert this program using an outsourced contractor to a Windows operating system. However this product has been installed with very limited success. (See client profile below).

For a comparison with our CARE system, please visit our RUOK® vs CARE web page.

Contact DSC to learn more about our CARE phone systems and telephone reassurance services.



Client Profile - Estes Park Police Department



"Estes Park is more than a place that people visit. It’s a community where an estimated 8,900 people live year round with amenities and services to enhance our life experience. From the youngest residents to our senior population, Estes Park is a thriving, active community."

- www.estesparkcvb.com

Estes Park Police Department was an original RUOK® client and had recently upgraded its program to the latest Windows version of RUOK®. However, because of numerous problems and the failure of Northland to correct these deficiencies, Estes Park cancelled its agreement with Northland and selected the CARE (Call Reassurance) phone system from Database Systems Corp. to provide its senior citizens with a phone reassurance service. Reference Called To CARE, Estes Park Trail-Gazette.






What Is Telephone Reassurance?

A Telephone Reassurance program is defined as the following:

    "Telephone Reassurance is the common name for a service offered by many local communities that contacts the elderly or handicapped on a daily basis using a phone service. These residents are called to ensure their well being and the service is provided for community members without family or who need temporary monitoring during times when they have limited mobility.

    Traditionally, volunteers from the community would call these homebound individuals to check on their well being. Some communities provide additional "friendly chat" as well as the reassurance.

    More and more communities are providing an automated telephone reassurance program that uses an autodialer to call the homebound resident and checks to ensure that an individual answers the phone. These systems include an IVR that allows the call recipient to provide a positive response to the phone call to ensure their well being. If the call is not answered, the system can automatically call a family member (if available) or a commutity service organization such as the police or fire department.

    Most of these community services are free to the resident. Many state and private organizations provide funding for such programs."

CARE Demonstration

Manage your CARE telephone reassurance program online. The following is an example of how to use our CARE Call Reassurance system.


This demonstration shows how CARE recipients are added to our system for calling and how a CARE system administrator can monitor the ongoing operation of our phone reassurance system.

To view this demonstration, click the graphic above.

Contact Us Today

Contact DSC to learn more about our call reassurance services and phone systems.

Note

    * "Are You OK?"® and RUOK® are registered names of Bruce L Johnson (Individual).
telecare senior services

CARE Information

Telecare
Elder Care
Telephone Reassurance System



Senior Services Information

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Call Elderly
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Buddy System
Reassurance Calling Program