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CARE Phone Systems

Telephone Reassurance System Database Systems Corp. (DSC) offers an affordable and expandable phone reassurance system called CARE (Call Reassurance).

Our CARE program is a voice broadcasting service that automatically calls a resident and plays a recorded prompt, asking the resident if they are OK. If the resident answers the call, the system knows automatically that resident is OK. The CARE recipient can optionally press a phone key to acknowledge that they are OK as well or request emergency or non emergency contact.

Our CARE Editor lets you manage new members and customize options for each of your CARE recipients. Features include our easy to use setup Wizard that leads you step by step through this administrative process.

The entry level CARE phone system starts with 4 analog phone lines, capable of calling up to 4 individuals at a time. Phone Reassurance System There are two CARE phone systems available from DSC. Although this basic system is limited to the call reassurance program only, it can be upgraded in the future if your telephone reassurance needs expand or if you elect to use this system for emergency broadcasting.

Since our advanced CARE system is capable of performing emergency broadcasting, it is important that this system can grow. Our CARE application and database can be easily ported to our PACER (digital) phone system when your call volume requires a larger system.

Contact DSC to learn more about our CARE phone system.

Important CARE Phone System Features

CARE phone systems have many features and options that allow you to configure your telephone reassurance calling program to fit your needs and those of your CARE recipients. Here are some of these more important features.

  • CARE dialer sends automatic phone messages over multiple phone lines at once.
  • Answering machines do not need to be turned off by CARE recipients.
  • Greeting messages can be customized and randomized, per CARE recipient. This message could include a reminder to take a medication.
  • Alerts can be sent by phone and email plus an alarm at the CARE monitor center.
  • First response can come from family members, friends, or volunteers with the police and fire department as a backup resource.
  • CARE can connect volunteers, family or friends for non-emergency conversations.
  • CARE phone can deliver emergency notifications to community members or staff.
  • CARE systems can be managed and monitored remotely.

Call Reassurance System Features

Our Call Reassurance phone systems are NEW office environment systems using computer telephony boards from Intel / Dialogic. These are NOT kits. We custom design and integrate your application at our facility - simply plug in your analog lines and follow our simple WIZARD tutorial to install your system.

Standard Call Reassurance Phone Features
    CARE Voice Broadcasting
  • Office Environment PC (Monitor Optional)
  • Intel/Dialogic Telephony Card(s)
  • 4, 8, 12, or 24 Analog Line Configurations
  • Windows OS
  • CARE Administrative Software
  • Simple Message Delivery
  • Text To Speech Conversion
  • Touch Phone Navigation
Options and Upgrades
  • Message With "Press Through" Call Out
  • Multiple Emergency Broadcast Programs
  • Concurrent Inbound IVR functionality
  • Call Recording
  • Message Forwarding
  • XML Push Voice Messaging
  • Professional Voice Over Messages
  • LINUX, Unix, Windows Development Kit
  • Custom VB Application Development
  • Upgrade to PACER Digital Phone System

CARE Phone System Information

Contact DSC to learn more about our CARE phone system.

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