Telephone Reassurance City Of Auburn Police Department
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CARE Provider
City Of Auburn Police Department


Database Systems Corp. (DSC) is a leading provider of call center technology including call reassurance phone systems and service. DSC provides services and systems that automatically call households checking on residents to ensure they are OK. This service can re-dial the number several times and if there is no response, a message can be provided to family members or a monitoring center informing them that a resident is not responding to this call.

Contact DSC to learn more about our telephone reassurance services and phone systems.



City Of Auburn Police Department

The following organization provides a Call Reassurance (CARE) program from Database Systems Corp. for its community and residents. The information provided on this page came from the website of this provider. To obtain current information about this provider, please visit the website listed below.

    Organization: City Of Auburn Police Department, Auburn, Massachusetts

    Type Of Service: FREE - Automated Telephone Reassurance Program

    Website: http://www.auburnmasspolice.org

    Telephone: 508-832-7777


Additional Information

The following information is published on the Auburn Police Department website regarding its CARE program.

How the Program Works

This program is FREE OF CHARGE to Auburn Subscribers. The system calls subscribers everyday at the same time. If the subscriber picks up the phone he or she will hear a voice saying, "Good Morning. ARE YOU O.K.?". If the subscriber fails to answer the phone after several tries or if there is a busy signal several times in a row, the computer immediately notifies the police dispatcher who will then send a patrol car to check on the person. During holidays, vacations or any other time the subscriber plans to be away a simple phone call to the Auburn Police station will stop the calls for as long as needed.

Sign-up for CARE

If you wish to signup, or if you think you might be interested and would like to talk about it with someone, please Call Sgt. John Kelleher at the Auburn Police Department (508-832-7777) any time Monday through Friday between 07:00 AM and 3:00 PM. He will take your name and setup a day for you to meet with an officer who can assist you with the necessary paper work.


- http://www.auburnmasspolice.org/cp_programs/ruok.htm

The City Of Auburn Police Department uses the CARE (Call Reassurance) phone system from Database Systems Corp. to provide its senior citizens with a phone reassurance service. The City of Auburn was a prior user of an "Are You OK?"® system from Northland Innovation Corp. and opted to convert this system to our Care (Call Reassurance) phone system. Citizens can be called daily free of charge to ensure their well-being.

    "Auburn Police Chief Andrew Sluckis said his town has had a call service for more than a decade. It had been using Are You OK (RUOK), which was developed by Northland Innovation Corp., but switched to Database Systems' product.

    'We really didn't have a choice,' explained Christina Silpe, director of elderly affairs for Auburn.

    'When the RUOK system that had been in place for some time crashed and burned, we had a choice of replacing it with the newer RUOK software, or going with something new and we decided to go with Database System's Call Reasurrance (CARE) program,' Ms. Silpe said."

    - Worcester Telegram & Gazette


Massachusetts Telephone Reassurance Providers

Massachusetts Telephone Reassurance Providers To view other providers of telephone reassurance programs in the state of Massachusetts, visit our webpage entitled Massachusetts Telephone Reassurance Providers. This web page also highlights volunteer service providers as well as potential grant providers in this state.

Contact DSC to learn more about our telephone reassurance services and phone systems. DSC is also a leading provider of voice broadcasting systems and services as well as emergency notification systems and community alert services.


"Are You OK?"® and RUOK® are registered names of Bruce L Johnson (Individual). For a comparison with our CARE system, please visit our RUOK® vs CARE web page.