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CARE (Call Reassurance) is a voice broadcasting phone system from Database Systems Corp. (DSC) that calls subscribers on a daily basis to check on their well-being.
The CARE phone system is the latest generation of senior reassurance programs and is one of the most important products that DSC provides to communities and senior service organizations.
CARE systems can also send emergency notification phone alerts to community members and likewise send automatic notices to seniors such as medication reminders.
CARE senior calling programs are widely accepted by many communities and are managed by city and county police departments or other public service CARE organizations.
Contact DSC to learn more about this important community service or to obtain additional information about
our voice broadcasting technology.
Important CARE Features
Unlike older generation telephone reassurance systems, CARE systems have few limitations and restrictions. Here are some of the important differences.
- CARE sends automatic phone messages over multiple phone lines at once.
- Answering machines do not need to be turned off by CARE recipients.
- Greeting messages can be customized and randomized on a per subscriber basis.
- Messages could include a reminder to take a medication.
- Alerts can be sent by phone and email plus an alarm at the CARE monitor center.
- First response can come from family members, friends, or volunteers.
- The police or fire department can be primary or backup responders.
- CARE can connect volunteers, family or friends for non-emergency conversations.
- CARE phone can deliver emergency notifications to community members or staff.
- CARE systems can be managed and monitored remotely.
- CARE includes complete online progress reporting.
For a comparison with an older technology product, please visit the RUOK® Replacement web page.
For a complete list of CARE features, view the following demonstration of our telephone reassurance phone system.
Garland County Sheriff's Department
"The Garland County, Arkansas, Sheriff’s department actively promotes programs aimed at crime prevention, drug education, senior citizens safety and other related activities which encourage a positive impact on the community." - www.garlandcounty.org
Our CARE phone system was provided to the Garland County Sheriff's Department to check on the well-being of disabled persons, older adults, and individuals who live alone in the communities of Garland County.
The CARE system replaced Garland County's obsolete RUOK system.
"...Thursday, one of the people in my program did not answer her phone. A uniform unit was dispatched and she was found incapacitated and had to be transported to the hospital where she was placed in intensive care. We don't know what's wrong with her and certainly the hospital will not share that information, but what we do know is that the program worked and alerted us when she did not answer her phone. Thought you would like to know and pass it along."
- Sheriff Larry Sanders, Garland County
-www.garlandcountysheriff.com/seniorcare.htm
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Completely Automatic
The DSC CARE phone system calls residents using a computer and plays a recorded message, asking them "Are You OK?". If the resident answers the call, the system knows automatically that resident is OK.
The CARE recipient can optionally press a phone key to acknowledge that they are OK using DSC's award winning IVR technology.
Additionally, the resident can ask to communicate with a family member or other contact individual for non emergency, friendly chat.
Our telephone reassurance program is intelligent because it can be programmed to call a resident any number of times. If no one answers the call, our program will automatically contact one or more family members or a monitoring center letting them know there is a potential problem.
Phone volunteers do not need to place phone calls to residents. This ensures that the resident is contacted in a consistent time and manner. CARE volunteers, family and friends can be contacted by the CARE system for either emergency response or friendly chat with the CARE recipient.
Our computer generated call first detects whether an individual answers the phone (versus an answering machine) and optionally allows that person to use a touch phone response to acknowledge that they're OK.
The CARE systems can re-dial several times before notifying a subscriber's family member.
Unlike the older Are You OK?® system, our CARE phone system uses the technology products provided by Intel which can detect the difference between an answering machine and a live answered call. Therefore, the CARE members do not have to turn their answering machines off to subscribe to the service provided by our CARE communities.
Call Reassurance for Home Alone Kids
CARE systems also are capable of contacting home alone children to ensure they arrived safely after school when their parents are still at work. This is an important calling service that provides peace of mind to single parents or dual income parents who do not get home until after their children return from school. The system calls the household just as it does for seniors and the child must answer the phone and positively acknowledge receipt of the call by pressing the appropriate phone key.
If the child does not answer the phone or does not press the positive acknowledgement key, an automatic alert can be sent to the parents, school or neighbors. This service is often referred to as a latchkey kids calling program.
Contact Us Today
Contact DSC to learn more about our call reassurance services and phone systems.
* "Are You OK?"® and RUOK@ are registered names of Northland Innovation Corporation. The terms "RUOK" and "Telephone Reassurance" are commonly used on many community websites that offer both automated and volunteer based telephone reassurance programs.
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Senior Services Information
Telephone Reassurance
Senior Services
Telecare Phone Systems
Call Latchkey Kids
Latchkey Kid
Call Elderly
Elderly Home Care
Phone Reassurance
Buddy System
Reassurance Calling
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