eCARE Community Organization Service
DSC provides a calling service for community service organizations called eCARE. This online service is a calling program that contacts individuals at home to ensure they are OK.
This service is ideally suited for small to medium communities where there are a limited number of seniors enrolled.
Police and Sheriff's organizations as well as other senior communities can benefit from this service. Instead of managing computer systems, modems and telephone lines, administrators can focus on the enrollment and management of seniors within the community. Administration can be performed on any device that has internet access from virtually any location.
Senior citizens can enroll in this program through local community organizations such as their police or county sheriff's office. Enrollment is easy, yet it provides the senior with flexible calling schedules and multiple contacts in the event of an emergency.
Rather than using a dedicated phone line attached to your computer, eCARE calls are made from a bank of phone lines maintained at our call center. Considering the cost of today's phone lines, several seniors could be called with just that savings alone.
- No phone line(s) or monthly phone bills.
- No software licensing or maintenance.
- No computer and telecom need be purchased and maintained.
eCARE is a service that uses our computer phone systems and software to place calls to seniors living at home alone. The senior is instructed to acknowledge the call using the "Press 1" option on the phone keypad. If the call is not answered or the senior does not acknowledge the call, an alert sequence is initiated that calls or emails family or friends of the senior.
If the senior has no one to check in on them, the calls and alerts can be sent to the eCARE management center which is typically the local police or sheriff's office. An alert is also posted online informing the center that the senior did not respond.
Create Your eCARE Account
If your organization is a police department, sheriff's office, or any other non-profit community group, you can create and manage your eCARE account for free using our online registration process. With this account, you can enroll seniors and other community members using various different profiles:
Click on the Create eCARE Account link below.
Enter your organization's name, a valid email address along with your own password, and we will establish your eCARE account.
eCARE can now be used as your primary calling program for seniors in your community or can be a backup to any other system that is currently making these calls.
eCARE is a pay-as-you-go service and you only pay for the calls that we make.
You can now login and begin enrolling your seniors. For information about how to enroll members of your community, visit our eCARE Registration Info web page. Once you fund your account with a minimum of $25, eCARE will begin calling your activated enrollees according to the dates and times you establish for each senior.